Interesting and Informative Articles
Leading experts in their respective fields are contributing to our effort by writing/ commenting on it. We on our part do not want to miss an iota of opportunity for gaining from the varied and deep experience of very well known experts, practitioners and researchers relevant to the BPO business and its workforce. Given below you will find interesting articles, research and critics about the BPO Union and BPO Employee Issues, with due credits to the contributers:
R P Bhaskar,
Strategy Consultant and Competitive Intelligence Professional – Singapore
A critical analysis of emerging India’s very first BPO UNION – NASSCOM needs to reassess situation!
Dr Ernesto Noronha,
Professor, Indian Institute of Management, Ahmedabad
Reconciling Dichotomous Demands: Telemarketing Agents in Bangalore and Mumbai, India
