The open letter (below) is in reference to a group of Genpact employees’ complaint. We intend to make a forceful case of it and pursue it to logical end without any delay. Your support is sought.
Dear Friends at Genpact,
We have reason to believe that there are practices at your organization which are less than respectable (or acceptable). We have taken our time to research and talk to a lot of your employees and have enough reason to believe that things are not as they should be.
Please go through the email below (and thats only one case, there are many more). We would like you to please look at the said employee kindly failing which we will be forced to take collective action with many other employees at Genpact who are willing to take the fight legally and openly in the media.
We hope that good sense shall prevail and unnecessary confrontation shall be avoided. Once we see your action on this case we shall bring up many more cases. As is our usual practice a copy of this email is being sent to friends in the media, the administration and other unions.
regards,
Chief
(BPO Union 2.0)
Hi,
I was thrilled to read this article of yours. I was not aware of BPO Union previously until I read in the metro now publication circulated along with the Times of India about Genpact atrocities to vintage employees. In my case, if you listen to it you will not be able to stop your self from laughing. I joined Genpact Jaipur around july-Aug 2006 as a fresher. They provided training for around 1 month. I was hired for Dell process. As soon as Genpact came to know that the Dell is not interested in their services anymore and planning to leave Genpact, the HR told me to quit the company immediately by writing a resignation letter and completing their internal exit survey or I will be forcefully terminated which would be very bad for my career as no other company would hire me. Scared of their tactical intentions, I wrote a hand written resignation and left immediately. Few months later I joined other company and Genpact came to know about it. They sent me court notices and the case is still going on in a Jaipur court. Most importantly other people who joined with me also left Genpact but there was no case registered against them. I was left alone to fight my own battle in court. Now they are following delaying tactics and getting dates extended from court. They are changing their lawyers and everything fearing that the court’s decision might go against them.
dear amit
hello
how r u pls contact to me online.
best regards
anil
Hi,
first of all i am very happy to hear that the bpo union exist. I want to share my bad and worst experience with genpact me and my friend after working for more than 3 years with genpact terminated from the job without sharing any evidences against us.
On 15th march 2010 the supervisor mailed some date to HR and legal team thereafter we are called by HR giving explanation on data.
i asked to share the data but they refused to do so then they told us to write our statement on a paper , where we refused all allegation against us. They took the paper and suspened us saying that the matter has been sent to legal team and untill legal team come to any conclusion we will remain suspened.
After two months on 17th may the supervisor called us and told that HR and legal team wants to meet us.
We went to genpact where they handed over our termination letter on 18th may 2010 ….again without sharing the judgement of legal team and sharing of data.
The date which they forward to the legal team is mere a excel sheet in which we required to fill the daily activity which we do in office like prodcution, nva, meeting , breaks etc. which is manually updated by the employees of our process.
The sheet is password protected and supervisor and other senior member knows its password. We are sure that they have changed some data because of hight attrition rate in the process and we were also planning to move to some other organisation thats why they did it to decline their attrition rate. We are suspended for more than 2 months, its completely a mental harassment and we want justice.
Can u please help us in this matter.
hi i used to work in genpact gurgaon plot no 22 sector 18. on 13th march 2009 one of my office co worker name barun thongchom abused me in front of everyone and he said me bastard when i asked him to stop he started abusing me then i slapped him and in return he too had beaten me. During that incident manager was not on the floor and after that when manager came and went to know about the incident then the manager has asked me and barun thongchom to write an application regarding the incident and after that we have been asked to leave the officeand wait for managements call and after two weeks i have been terminated and since then i m jobless but the guy whom i had a fight i dont know how he got a job in convergys gurgaon. I have worked with genpact for 3 years and i have been harased number of times. I am unemployed for last one and half years. I have given number of interviews but always during the hr round i coulnt clear the rounds might be due to genpact. I NEED YOUR HELP.
I LOVE BPO.
This company was formed by GE with highest moral value and ethical standards, and a focus on employee satisfaction, but since GE abandoned it, and it landed with a bunch of profit mongers… this company has fallen down… this org does not follow any standards, their standards keep on changing… they are experts in exploitations… they do not follow what they preach… on every stage there are two set of rules, one for common employee one for the boss
.
They keep on threatening their employees with termination, for making any revelations or statements about their policies outside the org. by way of sending mails on daily basis…. for this simple reason you will not find any of the current employee stating anything against it….
Hi,
Good to know there is BPO Union to help employees,
There are n number of employees who have been a victum of this company, its the vast company to work. there is no humanity, i am one of the victim. and i would not recommend anybody to join this company.
Hi All,
I am working in genpact for past 5 yrs and always performed best of my capabilities and exceeded the expectations, got two promotions within 3 years. Around 6 months back i asked for a role change since I completed the minimum time requied to put in my current role. Since then my boss started doing all sorts of malacious things to stop me finding me a new role, he disclosed my persoinal things which i duscussed with him during my one o one’s to m collegues which is unethical and unprofessional. He tried to put me in bad taste in front of almost everbody. After being harressed for 3-4 months finally i gave up under pressure and accepted a role that was not my preference but since my growth came to an halt due to my boss’s atttitue i had no other option. After taking the new role i came to know that the role is not as it was sold to me i told my current boss that i am can not continue in this role so either change my process or let me resign. However Genpact is neither changing my process nor they are releasing me….also they are threating me tht i wont get my full and final dues on time, they will give bad feedback about me in case of a reference check by my next employer, they are also threating me tht i wont get no dues certificate and experience certificate….i m feeling helpless….and the worst part is that the HR people are also part of the harassment being done to me…plz help me…
Hi,
I am not sure how usefull this BPO union is. However, I would want to share my experience in this organisation. After being with Genpact for almost 5 years, I am DISGUSTED. The HR follows malpractices to the nth level, the higher management and HR even though they talk about “open door policies” work just like any LALA company. They even force employees to leave when they realise that the concerned person will spill the beans. In the past one such prominent HR goofed up … to cover tracks the person ofcourse quickly quit the organisation … however after harassing me and forcing me to resign but merely trying to frame me. If BPO union seriously exists then you should get in touch with the right people gather data and make the general public aware of such malpractices.
Females have to the extent been sexually harassed and were forced to leave when they complained.
There are so many instances that I have seen … I am yet to see a better Genpact …. its disgusting to be a part of Genpact now …
I have seen freshers being sexually harassed …. harassment proofs being deleted by HR and the harassed person being thrown out. when others try to help they too are harassed.
There are so many instances that I have seen … I am yet to see a better Genpact …. its disgusting to be a part of Genpact now …
I have seen freshers being sexually harassed …. harassment proofs being deleted by HR and the harassed person being thrown out. when others try to help they too are harassed.
Hi was an employee of Genpact and left the company without serving the notice due to some medical emergency and now when i asked them to give me my relieving letter they r asking me to pay 75000 for training cost but i left after the probation period and also did not signed any bond so suggest me will i get the relieving letter.
i am a fresher.
i received offer letter from a leading bpo on 26th july 2011,
they wrote the date of joining as 15 august 2011.
i was interviewed on 21 july 2011 and told by operational manager that in 5 days i will be on the floor.
but now they are not responding properly.
i have refused to atleast 4 decent jobs just because of this job and now i can not afford to lose this job.
please advise me what to do next and what are legal procedures in this case if any.
Hi,
i m also working in genpact, and my opinion genpact is not so good as rumored in news paper and magazine that it has most favorable environment for work. And I want to tell each and every publisher of these magazine and newspaper they have to come in Jaipur and see their one of process uninor, the management treat employe as animal and even H.R people not want to listen employe prob. If u see the attrition rate of this (uninor) process is higher then any other process in genpact.
Employes are Waiting for their human right because they don’t know their right . if any body can help, plz help.. thnks
Dear sir, Im from bangalore. I had worked for Genpact for a period of 2 days. Due to high attretion rate they did not give me training they told me to work on the day 1 without training & I had to quit the job. I informed HR & Manager about this..After 10 months they approached the court and filed a law suit against me saying I absconded. I went to office for 2 day only. The law suit was to recover Rs.80,000 for the training expenses which i never received. In the legal notice it says i worked for 6 months with genpact if that is true let them show me the salary which they have given me.. Genpact is a big fraud company with no ethics.. please help me with this regards..
Does this group take any action at all?? I can provide numerous instances to the extent of sexual harassment … whats the point of writing here?
Is it illegal to have a Union in one of the BPOs ?
there is nobody to represent the employees on benefits and compensation. For eg: A management trainees (internal promotion) package in Collections is the same since last 9 years, similarly for AM and all.
There is nobody who can take our case to Management and save employee from any form of problems.