Call Centers on BPO Union Radar In New Delhi NCR

4 BPO Companies issued strong protest in New Delhi NCR.

In the last 2 weeks BPO Union have been active researching smaller BPOs who have been mis-treating their staff using all tricks in the harassment book. The big wonder is that since their size is between 20-50 people they do not get noticed. This has already changed.

Starting this month in north India we have found the following BPO Companies to be lacking in good practices and excelling in exploitation of their staff. Some of their staff has already sent in their resumes so we may help them get alternate employment in BPO Companies which treat their staff better. Once these are sorted out we shall move to Mumbai where similar problems exist.

The Companies who have already entered the Hall Of Shame are:

• Gargi Services
• Expertserv
• Fusion eServices
• Pioneer BPO

All of these smaller companies have striking similarity in how they mis-treat their staff all around and in multiple ways. We have already written to their management and hope that they will take our request seriously or face the consequencies of harassed staff in way of strong protest and mass resignations. Until now the staff had stayed since they did not have a collective voice. Now they have found one supported by National Media – many thanks to our supportive Journo friends who have all along been with us.

As we have maintained since we started, we shall try our best to avoid conflict but will not shy away if nothing else works. In all sincerety we hope sanity will prevail among good minds and our friends will get a better deal fromthese companies.

Chief
(BPO Union 2.0)

BPO Union Supports ‘Rahul Gandhi’ as ‘IT and Telecom Minister’

BPO Union Supports ‘Rahul Gandhi’ as ‘IT and Telecom Minister’

BPO Union feels that the time has come for Rahul Gandhi to take charge at the forefront. He must be given responsibility of running the IT & Telecom Ministry in the Central Cabinet.

Given the state of affairs in the Global Markets we need someone of his aptitude and stature to handle the new economy ministry. Not someone who will time and again be accused of corruption in spectrum sale. The BPO & IT Industries are possibly the best bet for our educated masses, and these provide employment at a very basic level of skills and education. Not to mention the foreign exchange it generates for the county.

We need somone who can and will talk to Obama in the same tone that he does and with the same intelligence and grit. Not someone who will be puppetted by his political masters. A good case in point is Maran (when he was IT & Telecom Minister) and his competence was put to waste by his uncle. A sorry state of affairs.

So we prod our friends in the BPO and IT Industies to garner vocal support for Rahul Gandhi as the next IT & Telecom Minister of India.

Chief
(BPO Union 2.0)

The ’small BIG’ offenders go scott free – Labour Officers unaware

Small BPO and IT Companies are the BIGGEST offenders when it comes to lay-offs.

We have recently been getting some disappointing details about how smaller BPO and IT Companies are taking staff for the worst rides. The complaints for BPO have been mainly from Gurgaon, Noida, Mumbai, Calcutta and Hyderabad. For IT we’ve received details mainly from Bangalore, Hyderbad, Chennai and Calcutta.

Action has been initiated in all these cities through friends. The effects of which will surface in the next 48-72 hrs. As usual we have the support of our friends in various places including Companies, Media and other Unions. We have chosen to individually deal with the Companies who are now known to mis-treat employees.

At most times, without reason they have ousted employees and not paid them any dues. An important question is: What are the labour officers doing when all this is happening across the country. We will target the Labour Officers in our next step which will be initiated as soon as awareness about this fact becomes more public. Incidentaly details of various complaints have already been sent to the respective labour officers in their respective cities (areas of control).

Our stated position has been very clear all along. We’d rather sort out matters without getting into any tangles. But if someone is really spoiling for a fight, by now even large Companies know that we are supported by strong groups (including multiple political outfits) and can take them on, head-on. All depends now on the sincerity and good sense of the Managements of these Companies. Which way it goes is for them to decide. All we ask for is that they follow the law and legal process while laying-off any employee. Any deviation that comes to notice will neither be forgiven, nor forgotten.

Chief
BPO Union 2.0