This is an online petition that has been set-up in support of our 400 friends laid off by Keane, at the link below. 24×7Customer is laying off at least 300 employees (it may escalate to 500). Lets get our act together and stand by the rest of us. The way it is going it may be YOU tomorrow. How would you feel then. Act Now. Click the link and show support in less than 30 second:
http://www.ipetitions.com/petition/BPOUnion
Please support this online signature campaign to support the 400 sacked Keane employees, some of whom have shown total inability in getting their just dues from Keane. The sacking itself seems questionable in many terms.
Let us also get ready for peaceful candle marches across all major BPO hubs in India SOON – please mobilize as many people as you all can – let it be an unparallel show of unity and solidarity. A road show in the US and UK will address the investor & client communities sometime in September 2008.
Any mass lay-off(s) from now on will HAVE to be supported by a minimum severence package – 3 month’s pay, counselling and assistane in finding a new job.
Chief
July 6, 2008 at 11:49 am |
I hope this on line petiotion becomes sucessful.It is hgih time that the BPO employees fight united.They are the most exploited lot in India today
July 6, 2008 at 12:38 pm |
Thank You Krishnan.
Sure it will be successful – just needs our collective effort to go and sign online. Pls sign up for yourself and tell your friends to do the same. Our affected friends at Keane need us today. It may be one of us tomorrow.
Chief
July 7, 2008 at 3:39 pm |
Hi…
I used to work with a BPO in India. Now im employed by a company in Australia that outsources its services to India. When i compare the way HR takes care of its employees here (while 80% of the work is done in India), it shocks me. BPO employees in india are treated like slaves. unpaid breaks, extra hours – just no care. Its not the money that is important – its how we are taken care of. After working here, I would not want to work for an India based BPO company. even the managers here are stunned when they look a tthe way breaks are rostered. Even toilet breaks for 2 mins have to be made up. That is disgusting ……
July 7, 2008 at 9:41 pm |
Hi
Being a BPO employee, it really gives me great pleasure to know that even people of this fraternity are coming together as “all for one and one for all”. I sincerely hope that this platform doesn’t just serve as a grievance cell but will also be used to address other issue s as well.
regards
Hemanth
July 7, 2008 at 9:53 pm |
We are overwhelmed with the response we’ve got so far from friends of BPO Union. Our resolve is steeled and tempered with every single show of support. Just wait and watch a surge in the support we are getting now. We will collectively have to sign the petition in greater numbers.
A strong wind douses a candle but fans a forest fire!
Chief
July 8, 2008 at 3:36 pm |
Its very encouraging to know that fellow colleagues of the industry have come together to express solidarity. The recent layoff of employees at Keane, though we express our sympathies at the decision taken which is good for a beginning, but in my opinion i think we should garner more support and try help those individuals by providing support in resettling them with jobs elsewhere (referral), which would actually mean something for them.
July 9, 2008 at 1:46 am |
Hi, its great to see such a site, which is working in welfair for BPO employees. Kudos to you guys.
Actually i recently gone throuhg an article in TOI and got to know about this union. There i also saw one BPO name, for whome you have got a complaint.
I am actually working in same organisation in gurgaon. And even i am along with my co-workers are not satisfied with the management. The biggest problem here is that, organisation has totally changed the appraisal & incriment policy. Now it is based upon the ranking we will get through our TL and manager. But what about the bias-ness which is going on.
If we are looking at the economy, the inflation rate is going heigher day by day but we are working on the same salary for the last two years.
I am not writing this for help but this is really a wrong practice which i am sure going in other BPO organisations too. I dont know why NASSCOM is mute on this subject??
July 9, 2008 at 6:06 am |
This is in solidarity to 400 sacked employees by Keane.
Please do let us know how we can work together.
July 10, 2008 at 4:14 am |
This seems to be becoming a regular feature in the IT/ITES sector and I see more of it coming in the near future. Stakeholders need to discuss how this could be resolved so that the pain that employees suffer due to loss of job is reduced and the organisation survives.
July 24, 2008 at 12:20 pm |
Hi Chief,
I am an ex-employee of Caritor/Keane myself and I fully understand your concern regarding some of the policies and practices and level of disassociation middle level management and some people in senior management have from the low level employees.
I have witnessed on many occassions, that employees are referred to as resources, in practice and many managers use these words for employees verbally which does hurts a lot. Gives an impression that management seems to think of lower level employees as only inanimate resources, just like a keyboard or mouse !
With that level of epathy, it is hard to understand what difference it will make to try arguing with this mindset and perhaps it is better to take the argument, as you say, to clients and have the clients push for a change in the working conditions. I am presently working in UK and I am witnessing a change in that many middle level IT managers are pushing for a reversal in outsourcing or scaling back. It is only a matter of time before they are able to influence decision-makers on client side. The factors for these are not hard to understand and I would be happy to do a article on your site and help you in any way I can to improve the working conditions in India [more for myself than you since that will at some stage be able to come back to India
so theres a vested interest in supporting you]
Cheers,
Arun
November 4, 2008 at 1:17 pm |
Hi friends,
Please consider other ramifications of BPO like medical transcriptionists, medical coders, medical billers, etc. Please stand on behalf of us also. Long live BPO Union.